Nimble
Social media continues to drive the customer relationship model. Nimble understands this and provides the next evolution of integrating CRM with this platform. With all the moving parts in customer engagement, tools that streamline the interaction are critical. Software by this firm takes this concept and blends it with email, profiles, and customer history. Information is updated real-time for the most accurate metrics. Time and date stamped conversations across the marketing landscape is captured. Metrics can be categorized and used to develop leads, conversations, and meetings. Marketing strategies are clearly delineated by the customized reports. Decision-makers know where sales trends and consumer preferences are headed. A single app can link every device for a seamless workflow between team members and departments. There is one simple business plan at a rate of $15 per month for each user. The winning strategy behind this CRM software builds brand awareness and customer loyalty.