10 Best CRM Software

October 3, 2018

A feature of the best customer relationship management software is that it allows the business to organize contacts in a manner that is easy to understand. There are ways to sort through the sales and management teams to determine how they interact with customers and how much they have sold for the company. Another key feature is sorting contacts by those who would be the best to follow up with in the future for further sales. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process here.


#1 of 10 Best Customer Relationship Management ApplicationsPipedrive

New York, New York

#2 of 10 Best Customer Relationship Management ProgramsPunchh

Sunnyvale, California

#3 of 10 Best Customer Relationship Management ProgramsInfoFlo

Toronto, Canada

#4 of 10 Best Customer Relationship Management SoftwareZoho

Pleasenton, California

#5 of 10 Top Customer Relationship Management ProgramsSalesforce.com

San Francisco, California

#6 of 10 Best Customer Relationship Management ApplicationsInfor Epiphany

NYC, New York

#7 of 10 Top Customer Relationship Management ProgramsIntercom

San Francisco, California

#8 of 10 Top Customer Relationship Management ProgramsHighrise CRM

Chicago, Illinois

#9 of 10 Top Customer Relationship Management SoftwareTeamSupport

Dallas, Texas

#10 of 10 Best Customer Relationship Management SoftwareSugar CRM

Cupertino, California

Special Recognitions

#11 Best CRM SoftwareAddressTwo

Indianapolis, Indiana

#12 Top Customer Relationship Management SoftwareCapsule

Manchester, UK

#13 Top CRM ProgramFreshdesk

San Francisco, California

#14 Best Customer Relationship Management ApplicationamoCRM

San Francisco, California

#15 Best CRM ProgramAgile CRM

Sunnyvale, California

#16 Best Customer Relationship Management SoftwareClear C2

Coppell, Texas

#17 Best CRM SoftwareInsightly

San Francisco, California

#18 Best Customer Relationship Management ApplicationNimble

San Francisco, California

#19 Best CRM ProgramZurmo

Chicago, Illinois

#20 Top Customer Relationship Management SoftwareSolve CRM

Kelowna, Canada

#21 Best CRM ProgramNutshell CRM

Ann Arbor, Michigan

#22 Top Customer Relationship Management ProgrammHelpDesk

Fairfax, Virginia

#23 Top CRM ApplicationClinchpad

New Delhi, India

#24 Top Customer Relationship Management SoftwareNetWise

Bradenton, Florida

Previous 10 Best CRM Programs

10 Best CRM's previous award winners have been stored for your convenience. The Top Customer Relationship Management Software of 2018 include businesses from across America. Each has displayed an ability to meet client requests and progress the industry by using innovative strategies and techniques. Please visit our previous crm software awards below: