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Oracle’s Customer Relationship Management(CRM) software allows businesses to manage their customers and potential customers efficiently. This integrated solution combines the needs of the different organizational units to assist multiple business departments in coming together and providing the best customer service. Customer Relationship Management software historically has been modular across departments with little communication across all teams, including sales, marketing, social, service and commerce. Oracle’s solution breaks down business barriers to provide a complete customer experience blending the needs of every department. Oracle’s CRM is designed to integrate with current enterprise systems for easy installation. Oracle understands how to use industry-specific best practices to ensure that provided solutions exceed expectations and offer services for small businesses to large enterprises.