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The customer relationships that you cultivate with your base will pay your bills long after your company has hit its apex of popularity and gotten its push from society at large. These loyal customers will stick with you through thick and thin, no matter what kind of upgrades your competition may have to offer. However, you have to build and maintain a customer service reputation that makes these people want to stay with you, and you can do this through the CRM softawre amoCRM (http://www.amocrm.com/). What amoCRM (http://www.amocrm.com/) does for you is makes sure that your customers are always treated in a personable way no matter how big your audience gets. Imagine never having to worry about hiring a new customer service representative and reteaching that person about all of your best customers. All of that information will be in a digital format that can be accessed by literally anyone within your company at any time.