Salesforce.com
Salesforce.com is the complete cloud-based customer relationship management solution for business. It has become the world's number one CRM software by giving companies the tools they need to help them retain their customers. It bills itself as a customer success platform, and it works to achieve this by helping companies boost their efficiency when it comes to customer interactions in the areas of sales, service and marketing. With Salesforce.com, all employees and managers will have the information at their fingertips that they need about a particular contact, so they will know what is the next step that needs to be taken to turn a lead into a customer or a customer into a repeat customer. They offer different pricing plans based on the size and needs of a particular business, and this completely cloud-based software can be accessed by employees wherever they are and whenever they need it from any mobile device.