Intercom
Customer relationship management software helpw mobile, and web-based businesses engage with millions of people. Intercom has four products within a single platform, including live chat, automated marketing, feedback management, and customer support systems. The aim of the platform is to turnover people who are "just browsing through" into full customers. Once the customers are secured, they should be maintained through proper relationship management to keep satisfaction high. With this platform, businesses can chat, and engage with customers through email, and other diverse methods. A key feature is being able to manage all of the business communications through a single, unified app.