bpm'online
BPM Online is a process-driven customer relationship management software for marketing, sales, and service. It received the highest overall score among strong performers in The Forrester Wave™: CRM Suites For Midsize Organizations in 2015. BPM Online was also added to Gartner’s Magic Quadrants 2016 for Sales Force Automation and CRM Customer Engagement Center. This CRM software aligns marketing, sales, and service in one place and speeds up CRM processes. BPM Online helps your sales team focus on qualified and sales-ready leads to minimize time wasted on leads that aren't qualified or ready to buy. The email marketing tools provided with the software enable you to optimize your conversation strategy in response to mass email responses. BPM Online features a clean user interface that isn't cluttered by any irrelevant information, allowing you to focus on CRM. This customer relationship software also has analytics that tracks leads, evaluates engagement levels, and analyzes the efficiency of different channels.