Intercom
Intercom is a service that allows businesses to engage with potential and current customers. Visitors and customers can ask questions and provide feedback through a support and social platform that can be accessed through the website or in the app. You are able to engage with them directly with little time and effort spent. The platform is easy to use and runs efficiently. Intercom has three products that they offer. The product Aquire allows you to chat with visitors and answer their questions and eventually turn them into new customers. Engage enables you to onboard new customers, make announcements and engage to keep customers you already have. In order to troubleshoot or answer questions, Resolve can be used to keep in contact in the app, social platform, or through email. Intercom is fun and easy to use. It is a must have for those who want to engage with their customer base and generate new customers.