10 Best CRM Software January 2017

#1 of 10 Best Customer Relationship Management Programs of 2017 - Pipedrive is a customer relationship management (CRM) system that allows users to see weaknesses in their pipelines, helps gain insights into activities that need to be undertaken to close deals, and make forecasts with confidence. Pipedrive CRM categorizes potential deals by their stages, helping in organizing and prioritizing. It is also fully customizable and has a statistics tool for better answers. The system is especially designed for small sales teams looking to collaborate more effectively. The company has offices in New York City and Tallinn, Estonia.

#2 of 10 Top Customer Relationship Management Programs of 2017 - InfusionSoft is software that automates marketing and sales functions for small businesses. It helps to capture more leads, so sales opportunities aren't missed. Users can improve conversion rates by getting in front of right audiences at the right time by getting insights from the system. Meanwhile, InfusionSoft's platform integrates e-commerce systems with CRM and email marketing. With it, promotions can be send to customers based on their fast behaviors, while payments can be collected in a timely fashion. Other features include sales and marketing analytics.

#3 of 10 Top Customer Relationship Management Applications of 2017 - Salesforce is a CRM tool that’s designed for employees who specialize in typical business tasks. The software has a variety of cloud-based apps that help companies grow faster. Managing and running a company while using Salesforce is easy since the application can manage multiple support tickets while compiling strategic analytic data. This CRM program is one of the top solutions for businesses because the cloud marketing tools help employees convert leads into sales. Along the way, the service features simplify tasks by giving employees opportunities to support all customers on every channel. Once a company reaches a certain level of success, the marketing app lets employees nurture each lead.

#4 of 10 Top Customer Relationship Management Programs of 2017 - Zoho is a customer relationship management software platform that has been built from the ground up to suit the needs of small businesses in many local industries. As a result of this specific focus, Zoho has worked hard to create a user interface that is as enticing as it is commercially viable. Accessibility is one of the primary targets of Zoho's design, as they understand how difficult it can be for those that aren't technologically inclined to take full advantage of software capabilities. With that in mind, Zoho has invested a considerable amount of resources into streamlining its interface.

#5 of 10 Leading Customer Relationship Management Applications of 2017 - Punchh CRM is designed for restaurants seeking better mobile customer engagements. Punchh Loyalty feature drives customer engagements via visit-based, point-based, and tiered memberships. It is also possible to offer sweepstakes and targeted offers. Another useful feature of this application, Punchh Instant Surveys, enables businesses to better understand their customers and increase their satisfaction. Meanwhile, Punchh Giftcards enables users to give gifts, share them with friends and family, and automatically reload. Extra capabilities of this app include online ordering, reviews, and social referral features.

#6 of 10 Leading Customer Relationship Management Applications of 2017 - Infor Customer Experience Suite is a CRM software company that offers software solutions targeted to your specific industry. They focus on speed and an intuitive and elegant user interface design. The industries supported include distribution, financial services, technology and electronics, retail, and manufacturing. The software is designed to grow and adapt with your company with a focus on the long term and on a return for your investment. They work with over 90,000 companies and individuals worldwide.

#7 of 10 Best Customer Relationship Management Software of 2017 - Intercom is a customer relationship management software platform and digital services provider that has steadily built up a reputation in the industry for being one of the most efficient, as well as one of the most cost effective. In spite of this considerable acclaim, Intercom continues to improve on iterations of its most famous products and services, ensuring that it always stays at least a few steps ahead of the competition. With that in mind, Intercom is the perfect choice for any companies that are in need of advanced and reliable digital data management services.

#8 of 10 Best Customer Relationship Management Software of 2017 - You need customers to keep your business going and growing, and these days, it is impossible to keep up without a strong customer relationship management system. If you want a low-cost CRM system that is one of the best, then InfoFlo is for you. InfoFlo helps you to organize all of your customers and sales leads so you can be more efficient with your time. Where InfoFlo really stands out, though, is its costs. You pay a one-time $99 fee for the basic version, and that includes free upgrades for life. And with that, you own all your data. Check out InfoFlo today.

#9 of 10 Best Customer Relationship Management Programs of 2017 - Highrise is an organization tool that’s suitable for small businesses. It has features and functions that benefit employees who work as a team during projects because everything can be easily shared. Before a project, project managers can make notes and attach files. If needed, specific reminders can be set by using the reminder tool; this feature helps managers track vital tasks in an effective and efficient manner. Later, when sales are high, employees can take advantage of the follow-up tool, which compiles data about customers.

#10 of 10 Top Customer Relationship Management Programs of 2017 - TeamSupport is a Customer Relationship Management (CRM) solution for small businesses and organizations that have call centers and virtual help desks. Customer service agents who handle phone calls can use this powerful platform to provide excellent support to valued patrons. This CRM program also has live chat systems that make it possible to interact with online shoppers in real time. TeamSupport comes with many reliable analytical tools that can measure the performance of customer service workers based on their recent interactions with clients. Managers can make adjustments to their online operations based on the data that's compiled by analytical software.

Sugar CRM is a powerful Customer Relationship Management software that improves all aspects of business operations on the World Wide Web. This platform is packed with enterprise features that focus on sales, marketing and customer service. High-level workers in a company can use this CRM solution to launch web conferences and communicate with other important leaders. On the lower level, customer service agents can utilize contact management systems that speed up resolution times for phone calls and emails. This CRM program also has plenty of analytical tools that assess the performance of a business based on net sales, expenses and other factors.

AddressTwo is a customer relationship management software platform developer that has earned considerable acclaim for their ability to effortlessly improve the data management capabilities of their clients. Although AddressTwo could theoretically be utilized by virtually any type of business, it is perhaps best known as being the customer relationship management software platform of choice for real estate professionals and others in the real estate industry. AddressTwo's data management capabilities and networking options allow real estate professionals to access their cloud-supported data at a moment's notice, ensuring that they're always prepared for their next sale.

Capsule is a customer relationship management software platform that has earned a reputation for being as reliable as it is accessible to a large variety of tech savvy customers. A large component of Capsule's accessibility hinges on the way in which its user interface has been designed. This shouldn't come as too much of a surprise though, as Capsule has heavily invested in a staff that has many years of experience in building software platforms with the end-user specifically in mind. As a result, Capsule is highly recommended for any business where technological experience is not a major requirement.

Customer support that is robust and customizable to meet and accede customer needs is what Freshdesk provides in its software package. Unlike many CRM software companies Freshdesk provides intuitive and helpful agents that can help resolve issues quickly. Their features include ticket management so you can respond to customer issues properly and efficiently. Their multi-channel support system manages telephone channels, Twitter and Facebook accounts and mailboxes. Freshdesk makes it easy to manage IT issues with their helpdesk automation tools. Service Level Agreements (SLAs) are easily maintained and customized with access to the knowledge base and the ability access information through mobile devices.

amoCRM is a customer relationship management software platform developer that has managed to create one of the most unique customer relationship management software platforms currently available on the market. As a customer relationship management software platform developer, amoCRM's biggest concern has been in bridging the gap between those who are extremely tech savvy and those who are not. In order to accomplish this monumental feat, amoCRM has focused considerably on making its features easy to use, while still providing plenty of room for experts to play around in. This successful mixture of complexity and streamlining has made amoCRM incredibly popular.

Agile is a sales tool that’s designed with a variety of practical solutions that appeal to retail businesses. When this application is running, employees don’t have to work hard because the technology automates many vital sales tasks. Throughout this process, special security code keeps all data protected by preventing data leaks. Although Agile is packed with great features, it’s easy to use and very affordable. When Agile is used on a phone, tablet, or desktop, performance never drops since the application has next-generation components.

ClearC2 is a company that has served businesses in Texas and surrounding areas since 1993 by building efficient customer service tools. The CRM program is suitable for small businesses and large enterprises because the features boost productivity, lower costs, and influence sales. As employees use the app constantly, they have opportunities to grow. Since the program has maintenance capabilities, RMA features, security tools, and audit functions, the process of gaining trust while using ClearC2 is easy.

Insightly has been recognized as one of the leading Customer Relationship Management (CRM) solutions in the United States. Loaded with enterprise-level features, this software appeals to businesses and organizations that conduct daily operations on the World Wide Web. Customer service agents can efficiently manage their transactions via virtual portals that include contact management tools and other helpful utilities. Phone calls could be managed via a central gateway that automatically links callers with the appropriate live operators. Virtual chat sessions may also be activated on this CRM program that works well on desktop and mobile operating systems including Windows, Android and macOS.

Nimble is a reputable company that was recognized by the staff at Entrepreneur. According the Entrepreneur executives, Nimble is one of the top 100 businesses in the United States. Nimble achieved this honor by designing a CRM tool bundled with everything that a business needs to grow. The app is unique because all of the tools help employees complete vital tasks without a lot of effort. They can get contact information, insights, and results with ease. The CRM software has advanced technology, so it will compile new data automatically whenever there are updates available.

Zurmo is a customer relationship management system and application developer that is perhaps best utilized by small businesses which are currently in the process of moving into a variety of new markets. Although there are plenty of other CRM software platforms available for new startups, and just as many available for large corporations that are spread out across many different territories, there are few that focus on this crucial transitioning period between the two states. Zurmo understands this complexity though and has endeavored to develop a customer relationship management software platform that tackles these specific issues.

The staff at 360Solve understand that all businesses are unique. This is why Solve CRM has custom features that help employees enhances their strengths. Managers can take advantage of the application’s unique fields, tags, and templates. All of these features can be used on the go since Solve CRM is designed with HTML5. This code runs the application effectively and efficiently on the latest smartphones. When the Solve CRM is used on mobile devices or traditional gadgets, all data is protected because the program has advanced security technologies. Solve CRM is equipped with alerts, backups, and other tools that give users peace of mind.

Nutshell CRM is an award-winning customer relationship management system designed to helping small businesses succeed. Nutshell CRM serves as company's central repository for customer knowledge. This is where all the contacts, details, notes, and email conversations are stored. The system helps to automate sales processes from initial qualifications to final negotiations. It also generates sales reports and tracks performances. With it, it is possible to forecast sales and review activities of sales teams. Now, this CRM can be tried for free.

mHelpDesk is a mobile software designed to assist with field service management. This software helps to simplify business and save time by sending jobs to workers via text messages and keeping them up-to-date with mobile apps. In addition, mHelpDesk software helps to eliminate overbooking, or underbooking, of jobs with real-time online scheduling tools. Managers get complete visibility over worker's schedules and sync new jobs with calendars. On top of these, this software makes billing easier by eliminating double data entries, improving accuracy of invoices, and allowing for credit card processing.

ClinchPad is an organizational application that can boost revenues. The software keeps everyone on track by strategically arranging the most important tasks that need to be done. A typical manager can configure ClinchPad within minutes so that opportunities can move through a sales pipeline. Because ClinchPad is designed with highly advanced analytical features, the process of reviewing reports is easy. The graphs serve one purpose, which is to help businesses pinpoint and eliminate sales issues that could affect future sales.

Netwise is a business solution that’s specifically designed for managers who need to boost efficiency while scaling. This application enhances daily productivity because it helps workers leverage their data in a more practical way. As the Netwise compiles sales and customer data, scaling becomes less of a hassle, as the application can easily provide advantages during projects that involve quality and potential profitability. Since Netwise is a complete business application, customer service features are included as well. These tools increase productivity and efficiency by integrating key tasks for partners and customers.