Intercom
Intercom is a company specializes in customer relationship management software. This software helps a business communicate with customers through multiple channels. The web portion of the Intercom software allows visitors to chat in real-time with a business. A user does not have to be on a website to communicate effectively with a business. In addition, Intercom offers in-app CRM solutions for a business. The chat and messaging solutions offered by Intercom are able to be customized to suit the needs of a client. If a company wants a fun user experience, Intercom will include emojis, GIFs, and more. Intercom works with all kinds of businesses that need to appeal to a different audience. The reporting services that Intercom provides ensures a company has data relating to their CRM efforts.