September 3, 2017
A feature of a best customer relationship management software is that it will offer a variety of ways to work with customers. It will also offer the tools needed to organize contact information and to maintain leads for future use. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process here.
#1 of 10 Top CRM Software of 2017 - Pipedrive has become the best CRM software for companies that focus on sales. The sales management tool is designed towards small sales teams who need to be organized. The easy to use software is loaded with features, ranging from help with planning activities all the way to easily managing deals. The entire goal of Pipedrive is to help businesses work smarter. They are constantly offering new solutions that clients love to use within their operations.
#2 of 10 Best CRM Software of 2017 - Infusionsoft is the best CRM software for small businesses, providing just enough features to maintain quality relationships with customers without making it too difficult to operate. Place custom tags in customers' profiles to more easily search them later. Data is autonomously collected regarding every contact within Infusionsoft's address book, harvesting public information from social media, email viewing behavior, and interactions with your employees, then used in marketing efforts to best convert them into paying patrons. This customer relationship management system customizes emails for each and every sender with information like emails received from customers, when and where they open and click on messages, even down to the ways they type in submitting forms.
#3 of 10 Best CRM Software of 2017 - For those who are considering CRM software to move their businesses to the next level, Salesforce is almost always the first option that is discussed. The reason for this is simple; taking over an industry and allowing companies to personalize their software to suit their particular needs, Salesforce is both user-friendly and customizable. Stepping front and center into the CRM space, this innovative company has managed to thrill users with special events such as Dreamforce.
#4 of 10 Leading CRM Programs of 2017 - Zoho is one of the most popular customer relationship management systems out there, and with three bundles, over forty unique applications, and mobile capabilities, Zoho is by far the best CRM software. Generate the sending of forms, surveys, and social media polls to spruce up your marketing efforts. Mail inboxes of all platforms are weaved together to save employees' workplace messaging in a centralized location. Zoho never requires manual data entry for accounting and finance purposes, as transaction data is automatically entered onto your company's digital, Zoho-ran cloud. Recruit new members, fix IT problems, and manage inventory with ease, thanks to the best CRM software, Zoho.
#5 of 10 Top CRM Applications of 2017 - Punchh CRM software is developed specifically for the restaurant industry, and offers food and beverage insights unavailable through standard CRM solutions. Targeted, specific multi-channel marketing campaigns can be launched and tracked with high refinement within the software. Extraordinary segmentation by branch, time of day, visitor class, spend amount, special events and order channel allows precision understanding of marketing successes and customer outreach initiatives. Robust marketing automation tools allows movement of guests from within segments via tracking, so that offers and product announcements are served to the correct segment without manual intervention at the manager or corporate level.
#6 of 10 Best CRM Programs of 2017 - Infor helps each client find the right solutions for building their business. The company builds industry cloud suites that utilize software to help companies put their own clients first. Clients can easily leverage data science and integrate Infor’s software with their own existing systems. Infor’s services impact over 90,000 organizations across the world. The company offers advisory, deployment, management, value engineering, support, training, certification, and software services. Infor also enables a diverse leadership team that sets a high standard for the industry.
#7 of 10 Best CRM Software of 2017 - Intercom is the best CRM software when it comes to communicating with customers. Their approach is simple, personal, and fun. The software is designed to manage conversations, engage leads, and educate the masses. Powerful solutions are in place to help companies of all sizes with sales, marketing, and overall better communication. The software is easy to set up and a free 14 day trial makes it easier for customers to learn all about what Intercom offers.
#8 of 10 Top CRM Applications of 2017 - Foster connections between your customers and business with InfoFlo, commonly touted as the best CRM software for its comprehensive bank of helpful customer relationship management tools. InfoFlo is ideal for all sizes of business, never breaking the bank of its many clients, even with its innovative contact management system. The CRM software facilitates calling customers within its interface, rather than using other programs or, even worse, manual means of saving customer contact information and reaching out to them. Depending on what you're most comfortable with, InfoFlo also allows users to stow away pertinent, important information in its fully secured, sizable cloud.
#9 of 10 Top CRM Applications of 2017 - Highrise CRM takes a different approach to contact and sales management by paring down the whistles and bells to essential CRM functions that are easily accessible and require minimal data maintenance. This lean, but powerful tool integrates easily with any email platform and tools heavily focused on relationship stewardship and content delivery. Among a standard suite of tools, Highrise's simple reporting by group or individual offers an elegant performance tracking device for small to mid-size companies. Competitive, scaled price plans and a free trial period make Higrise an excellent choice for those who prefer a less cumbersome CRM tool.
#10 of 10 Best CRM Software of 2017 - Keep in touch more effectively with your business contacts, suppliers and buyers alike, to improve their satisfaction with your communication efforts with TeamSupport. Charts that are easy to understand, even by brand spanking new employees, are generated every week or month for managers to evaluate individual employees' as a whole. Dealing with support tickets and disputes is streamlined thanks to this customer relationship management program, saving information like tracking numbers or date of shipment. It's also easy to offer customers customer support in fixing computer problems, installing physical products, and otherwise communicating with them. Get ahead of other companies with the best CRM software available, TeamSupport.
Customers love Sugar CRM, which is why they are the best CRM software solution in many instances. They are top-rated not only for customer service but also for the relationship intelligence service that is included in the software. Companies no longer need to settle for status quo because Sugar CRM pushes the envelope. The designers have spent a lot of time testing the software. The end result is a great CRM tool. A free trial is also available to put Sugar CRM to the test.
AddressTwo offers a unique CRM software solution specifically tailored to meet the needs of small businesses. Available as a SaaS or mobile application product, AddressTwo offers a low price point in categories for very small business teams and growing enterprises. Despite its low price, AddressTwo is an adaptable and robust solution offering lead generation, follow up alerts and tracking, task assignment, email tools, and direct mail services at an additional cost. They offer an option to white label the product to reflect your company in customer-facing dashboards. A free trial allows users access to most elements of the software.
Capsule is the best CRM software as it holds together customer contact information, tracks history of communications, and keeps a close tab on potential leads, without being complicated. Customer profiles can be shared within seconds to coworkers, helpful in transferring calls to other departments of workers. Capsule can be customized, with custom fields, processes, tags, and customer lists, helping employees narrow down exactly who they want to find for a particular function. Saving appointments and meetings to Capsule's calendar is well worthwhile employees' benefits, making sure leads are always followed up on and business meetings with coworkers and associates went well.
Freshdesk CRM offers a fully scalable solution for enterprises of any size or budget. With multichannel support and advanced ticketing options including robust task assignment and management, Freshdesk is a leader behind ticketing technology. Tickets, service requests, and customer queries can easily be turned over into the included knowledge base, which allows customers to quickly access an ever-growing and inclusive self service portal. Robust reporting tools can produce both canned and ad hoc reports on the entire service and customer management experience over a period, historically, or in a snapshot view with multiple user securities able to be assigned.
AmoCRM is a CRM software loaded with features for the modern, customer-oriented business. It contains a user-friendly interphase that is also mobile-compatible. It captures leads from all channels and has a built-in business card scanner in its mobile app for capturing leads on the go. Once leads are captured, amoCRM follows up with leads through tailored ads and email communications. Communication within your business is quick and simple with the built-in messenger. Capture more leads and get more sales with the user-friendly, feature-rich amoCRM software.
Agile CRM is widely known as the best CRM software that integrates marketing, sales, and customer services in an easily-navigable interface, effectively keeping employees on task. Emails can be sent out per customizable schedules, with each template customized to recipients' name and email address at the time of sending. Customers' support tickets are easily tracked, sorted in order of time length spent unresolved and how important they are. Agile CRM's unique 360-degree view weighs data from every source imaginable, including social media activity, notes saved by employees from calls, and conversations held with employees, several aspects adding to its status as the best CRM software.
Clear C2 has earned the reputation for having the best CRM software. There are cloud and on-premises solutions that allow businesses to have a leading edge in the marketplace. The software is designed to establish customer loyalty, reduce data redundancy, and provide advanced reporting. Clear C2 offers overview videos to learn more about the software and a web demo can be scheduled to learn more about the robust features that are packed into the customer relationship management software.
Maintaining strong customer relationships with your business has never been as easy as with Insightly, the best CRM software, employing innovation in bringing together sales and customer service. Customer service representatives with previous contact with particular customers or that specialize in things that customers need in particular are routed to incoming callers to best suit their needs immediately, rather than bouncing valued customers around to multiple lines for no reason. Work together on projects that update within seconds of being entered. Insightly even connects to mobile apps, allowing employees, managers, and owners to work from anywhere, even the comforts of their homes.
Nimble is the best CRM software and has been rated so on more than one occasion. Their customer relationship management software takes a nimble approach, offering smart contacts, insights, and results. It's also based in the cloud, ensuring that it is where people want to do their work the most, whether it's in the office or at a coffee shop. A free demo is available, too, making it easier to see Nimble in action. Data entry is eliminated, providing simplicity at every turn.
Maintain healthy, strong relationships with customers with Zurmo, the best CRM software for businesses living in today's technological era. Manage every single customer's contact information, pulling useful phone numbers, addresses, or email handles from workplace computers' existing files or even around the Internet, without requiring employees to manually intervene. Activities are displayed on a timeline, informing your workforce of who's dealt with who, when, and how. Employees are urged to complete with one another thanks to Zurmo's innovative gasification function, awarding workers with the most effective performance with awards and achievements. No matter what type of business you operate, Zurmo will help beef up customer relationship.
If you own a business, you know how important it is to get the right Customer Relationship Management service. This will help you retain customers and build a relationship with the people who buy from you. Solve360 CRM knows this, and that is why they make sure to provide you the very best when it comes to customer relationship management. They are partnered with Google to provide lots of integrations with G Suite and Google Cloud. Their native mobile app will surely make your life easier. Their service is flexible and works for any industry, such as consulting and finance.
Every tool your business needs to keep customers happy, purchasing products, and satisfied - and more - can be found in Nutshell CRM, the best CRM software out. Nutshell CRM autonomously lists the most attractive leads based on likelihood of what success follow ups would bring, directing employees' attention towards what needs to be focused on. This program generates graphs consisting of dollar values of sales, percentages of leads that were converted, and customer satisfaction rates using daily to annual intervals, and every time period in between. Nutshell CRM also makes group communication seamless, regardless of medium used, further holding its spot as the best CRM software.
Enlisting help from the best CRM software, MHELPDESK, almost always results in customers having stronger relationships with the businesses that utilize it. Manage how your employees deal with clients and customers, even field service technicians that aren't in front of computers as often as customer service representatives. MHELPDESK is painless to initialize, not requiring IT professionals to get it started, added to workplace computers, or linked together. Billing is made simple with the best CRM software's integration of credit card processing and source documents, rather than hopelessly printing them off from multiple computers and hoping that employees match them correctly.
Clinchpad small business CRM software is geared toward the collaboration and individual autonomy inherent to start-up and small shop enterprises. A unique dashboard uses cards and columns to visualize the sales pipeline. This Kanban viewer allows users to track all leads via location in the pipeline, including any notes, assignments, scheduled actions, and triggers. Its innovative document preservation system allows users to attach files, documents, and other data directly to client and lead profiles to eliminate time and data wasting paper filing. Collaborative communication tools allow instant assignment of task orders, and a wide range of plug-in integrations are available.
NetWise effectively boosts productivity, scalability, decision making, and customer service one in the same, solidifying it as the best CRM software for achieving such collective goals. Strong customer relationships root in NetWise's home dashboard, compiling every application and store of information employees need for communicating with customers. Sales are better optimized with visualized sales funnels and other performance metrics, keeping employees constantly aware of their workplace efforts. Employees can bring together work-related information from email inboxes, spreadsheets, and other sources to keep them from logging into other applications and wasting time. Trust the best CRM software in NetWise to maintain healthy customer relations.
10 Best CRM's previous award winners have been stored for your convenience. The Leading Customer Relationship Management Applications of 2017 include businesses from across America. Each has displayed an ability to meet client requests and progress the industry by using innovative strategies and techniques. Please visit our previous crm software awards below: