Agile CRM
Agile CRM system enables sales, marketing, and service departments to better manage their daily activities. The sales personnel can obtain a full view of their clients with features that allow for appointment scheduling, lead scoring, gamification, project management, lead prospecting, CRM reporting, and many others. Marketing people can use it for email marketing and tracking, multi-channel campaigns, social media marketing, landing page and web form creation, and mobile marketing among others. The service departments can utilize Agile CRM for customer service, help desk ticketing, workflows, canned responses, feedback, and reporting. This company has more than 120 team members and more than 9,000 customers.