10 Best CRM Software

A feature of the best customer relationship management software is that it allows the business to organize contacts in a manner that is easy to understand. There are ways to sort through the sales and management teams to determine how they interact with customers and how much they have sold for the company. Another key feature is sorting contacts by those who would be the best to follow up with in the future for further sales. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process here.


#1 of 10 Top CRM SoftwarePipedrive

New York, New York

#2 of 10 Best CRM ApplicationsPunchh

Sunnyvale, California

#3 of 10 Top CRM ApplicationsInfoFlo

Toronto, Canada

#4 of 10 Best CRM SoftwareZoho

Pleasenton, California

#5 of 10 Top CRM ApplicationsSalesforce.com

San Francisco, California

#6 of 10 Top CRM ProgramsInfor Epiphany

NYC, New York

#7 of 10 Top CRM ProgramsIntercom

San Francisco, California

#8 of 10 Top CRM ApplicationsHighrise CRM

Chicago, Illinois

#9 of 10 Top CRM SoftwareTeamSupport

Dallas, Texas

#10 of 10 Best CRM ProgramsSugar CRM

Cupertino, California

Special Recognitions

#11 Top Customer Relationship Management ProgramAddressTwo

Indianapolis, Indiana

#12 Top CRM SoftwareCapsule

Manchester, UK

#13 Top Customer Relationship Management ProgramFreshdesk

San Francisco, California

#14 Best CRM ProgramamoCRM

San Francisco, California

#15 Best Customer Relationship Management ProgramAgile CRM

Sunnyvale, California

#17 Top Customer Relationship Management SoftwareInsightly

San Francisco, California

#18 Best CRM ApplicationNimble

San Francisco, California

#19 Top Customer Relationship Management ApplicationZurmo

Chicago, Illinois

#20 Top CRM ProgramSolve CRM

Kelowna, Canada

#21 Top Customer Relationship Management ProgramNutshell CRM

Ann Arbor, Michigan

Previous 10 Best Customer Relationship Management Programs

10 Best CRM's previous award winners have been stored for your convenience. The Top CRM Applications of 2019 include businesses from across America. Each has displayed an ability to meet client requests and progress the industry by using innovative strategies and techniques. Please visit our previous crm programs awards below: