There are numerous attributes of a top Cloud CRM solution program that includes the ability to send mass messages and to sort contacts into groups that are easy for the business to understand, such as prospective customers and those who have purchased in the past. A feature of a top solution is to develop relationships with customers instead of only keeping them in a file. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process here.