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Oracle has a reputation for having one of the top customer relation management programs. Customers can expect an easy experience when using the program for social media, in-store or mobile applications. Surveys state that at least 43 percent of customers claim to have a positive experience with Oracle’s CRM program. The company also offers CRM solutions that you can use across social media, commerce and sales. Marketing services built into the CRM keeps your sales leads and customer information easy to reach. Deliver your message at the right time through a range of marketing services offered by Oracle. You can expect your application to make operations more efficient. Automated marketing services help you make the most of your sales and marketing department’s time. You will have quick and easy access to your sales pipeline at your fingertips. Reach new buyers to help them make purchasing decisions for your products and services.