TeamSupport
Companies that maintain and support the customer relationships that they already have will enjoy more sales and higher profits compared with the companies that let those customers slip away. Maintaining the loyalty of a current customer costs less than trying to recruit a brand-new customer. The staff at TeamSupport understands this, and they create customer relationship management (CRM) tools that help companies to provide a better and longer lasting customer relationship. By putting their CRM tool in the cloud, TeamSupport makes it easier for a company with mobile or remote workers to deliver an excellent customer care response. No matter where an employee of the client is located, he or she will be able to access the customer's account, refer to past sales or complaints and address any situation. The TeamSupport tools can also be used for automated marketing and sending out special customer incentive offers to encourage more sales.