Five9 is a computer software tool made to ease the workload done by business goers. Five9 is a cloud-based performance tool that can be installed onto any computer or hand held device, giving users the ability to do their work and conduct business sales wherever they go. By having access to this app, users can also cut down on much of their work and focus mainly on their own goals, which are conducting sales and organizing the pipeline. One big advantage of this is that users can work closer with their partners and interact with their consumer base with more ease. They can also keep better track of their progress and shut down their pipelines whenever they feel it necessary to do so. In addition to all of this, taking in feedback becomes more important because users can listen in and adjust their app settings to better suit their needs.