Aspect
Aspect is a workforce optimization and customer relations management system that is used by many of the most prominent businesses in the world. The five top-rated airlines on Earth all use customer support services from Aspect, and the software is geared toward helping brands organize and properly manage customer contact information and communications. The software is ideally suited to help businesses that require comprehensive customer service, and it provides a number of other service options as well. Aspect provides amazing CRM, but they also offer digital analytics of their services as well as training solutions and collaboration systems. They also help improve performance through all areas of the brand while integrating, implementing, and optimizing the brand's customer service system. They serve several of the most notable enterprise industries, including the financial sector, healthcare, retail, telecommunications, transportation, education, hospitality, and government. Aspect is a world-class solution for businesses that need assistance with customer service.