Aspect
Aspect is a company that creates enterprise CRM software. This software allows a company to have an easier time managing multiple business processes. Aspect's CRM software allows a company to clearly define performance goals and objectives. In addition, this software allows companies to build and maintain profiles for each customer. Part of working with customers is ensuring they're able to receive solutions to their inquiries and concerns. Aspect's CRM allows a company to create, monitor, and update customer tickets as any changes occur. Sales departments also benefit from using this software. Aspect's software makes it easier for sales departments to utilize unique up and cross-sell opportunities.