Growing businesses have active employees. This means that employees may not always be in the office. This is especially true when it comes to customer interactions. Therefore, in order to best support employees, businesses should invest in software that allows employees to work outside the office. One of the best ways to do this is to choose the best online CRM application. Customer relationship management applications streamline and document all customer interactions. When this software is based online, employees have access from any remote location. The applications on this list all offer the versatility of online access with powerful functionality. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process here.