10 Best Open Source CRM Software January 2017

#1 of 10 Best Open Source CRM Software of 2017 - SuiteCRM is a Customer Relationship Management (CRM) software that is refined for the e-commerce niche. Loaded with enterprise features, this program gives managers plenty of assistance with increasing sales and improving marketing campaigns. The ultimate goal of this CRM solution is to maintain excellent customer service via phone calls and emails. In some cases, e-commerce websites might need to include live chat functions that are staffed by virtual salespeople. SuiteCRM comes with an open source license that does not cost much. Therefore, this platform can be purchased by small businesses that have limited budgets but still want powerful IT tools.

#2 of 10 Best Open Source CRM Software of 2017 - Vtiger is an open sourced customer relationship management software platform that is somewhat unique among software platforms for putting a substantial amount of power back into the consumer's hands. By utilizing an open source engine for its software capabilities, Vtiger ensures that its clients are able to modify and engineer the platform to easily coincide with their own interests. As a result of this modding capability, Vtiger has positioned itself in the market as one of the best resources for small businesses that are in need of an affordable and adaptive software suite.

#3 of 10 Best Open Source CRM Software of 2017 - Zurmo, the open source CRM software, offers a number of time-saving features including marketing automation, sales force automation, contact and activity management and product management. User adoption is greater with the gamification feature, which rewards high achievers with badges, points and coins. Internationalization options include language packs, multiple timezone support and currency conversion options. After companies download the software and install it on their servers, Zurmo can be personalized with custom layouts, dashboards and fields. Community support on Zurmo's forums and extensive documentation is available as well.

#4 of 10 Leading Open Source CRM Software of 2017 - With more companies moving to remote workspaces and open flow office cultures, open source software is a critical innovation. Fat Free CRM recognizes this. Its open source CRM software allows for more interaction with companies. The software is not constrained by the limiting effects of space. Rather, employees can contribute and share information whether they are in the office, off working on a project or out of the country. Fat Free CRM's client retention tools allow companies to combine the wisdom of all of their employees to improve their processes and achieve greater efficiency in their outreach and customer management.

#5 of 10 Leading Open Source CRM Software of 2017 - As an open source platform, openCRX is an affordable Customer Relationship Management (CRM) tool that caters to businesses in the United States of America. This technology is powered by various programming languages that already define the leading IT solutions on the web. The framework of openCRX is optimized to run on various operating systems including Microsoft Windows, Linux, Unix and macOS. Since it's an enterprise platform, this CRM program must also be synced with databases that store digital documents. The ultimate goal of this software is to boost the quality of customer service and increase sales to new and returning patrons.

#6 of 10 Best Open Source CRM Software of 2017 - EspoCRM is a free, open source customer relationship management (CRM) software available for download, however, access to EspoCRM in the cloud is a paid service. Currently, more than 20,000 companies in 163 different countries are using the CRM software, which offers 15 supported languages. Features include sales automation tools, marketing automation, telephony integration and more. The real estate extension, which is included, is ideal real estate agencies to manage properties and automate sales and marketing tasks. Additional services include support, training and integration with a user's existing website or software.

#7 of 10 Leading Open Source CRM Software of 2017 - Open source OroCRM software is an easy-to-use, flexible solution for managing customer information in all stages of a company's sales funnel. Every customer interaction is captured and analyzed, including interactions at POS systems and on social media. Extensions allow OroCRM to integrate with most software, including Magento, MailChimp, Ebay and ZenDesk. OroCRM's Community Edition, which is designed for small businesses, is free, while the Enterprise Edition, which features cloud hosting by the CRM company, is the paid version, with a free trial.

#8 of 10 Best Open Source CRM Software of 2017 - Sugar CRM is an open source customer relationship management software suite. The idea of the software is to improve efficiency in dealing with marketing analytics. They offer a modern control panel to manage clients on multiple operating systems and platforms. Their SugarUX product has a compilation of tools to increase engagement and to break down departmental silos. Their software is based on open source software technology. There are tools to automate several basic business functions and customer engagements. The software is customizable to fit your business model. It is also available in 26 different languages, allowing for global expansion of multi national businesses.

#9 of 10 Best Open Source CRM Software of 2017 - CiviCRM is an open source CRM software specifically for non-profit organizations. Features useful for organizations that accept donations include contribution tracking with an automatic thank you email and an advocacy campaign feature that allows for online petitions, donations and emails. CiviCRM is configurable and customizable and it will integrate with the user's website. Numerous extensions are available, including modules for WordPress, Joomla! or Drupal. Guides for users, administrators and developers are available on the CiviCRM website, as well as resources for finding an expert or hosting provider.

#10 of 10 Leading Open Source CRM Software of 2017 - X2CRM is a Customer Relationship Management (CRM) that comes with an open source license. Users can download this enterprise platform without having to pay any hefty fees for installation, usage, maintenance or renewal. In order to get this software, businesses must extract its code from GitHub, which is loaded with open source solutions for various niches including retail. X2CRM comes with many powerful features that facilitate the management of customer service, online marketing, accounting and sales. This program even has analytical tools that gauge the performance of online shops and other e-commerce ventures that run on reliable technology such as Marketo.