As an open source customer relationship management software program, Zurmo is a must-have for many business owners. This program has been recognized by ComputerWeekly.com, PC Magazine, InfoWorld and a few other publications that you probably know and trust. This is because many industry professionals have tried this program out and have decided that it is award-worthy because of its many features and the way that it can help just about any business owner to operate his or her business in a better way. Along with being a downloadable open source software program that you can easily import your files into and use for all of your customer relationship management needs, this program also offers more support and resources than you will find with many similar programs. There is an online community that you can communicate with on the Zurmo website if you need help, and there are online resources and tools that can help you make the most out of the program as well.