Sugar CRM is the best CRM software out there because it is flexible enough to be used by both enterprises and small businesses, has plenty of features but isn't overcomplicated, and doesn't require employees to go through any training courses prior to using Sugar CRM. Unlike many other customer relationship management systems, Sugar CRM allows businesses to create quotes in the proverbial blink of an eye to better streamline your sales process. Reports can automatically be created by Sugar CRM, one of many features that makes this customer relationship management tool stick out as one of the best CRM software out there. Sales forecasting is also made easy with the help of Sugar CRM, as it only needs one period's worth of statistics in order to forecast accurate sales schedules. Sugar CRM even makes it possible to design and modify advanced workflows so that employees are reminded of what they need to do.