Salesforce.com is the world's leading Customer relationship management software. It provides powerful tools to enable small business to close more deals than ever before. Far more than large corporations, small business can not afford to lose any potential sales. This means staying organized with regard to maintaining communication with leads in order to turn them into customers is critical. Salesforce.com helps with this in addition to managing your contacts with existing customers to make them happy, repeat customers. Salesforce.com aids small business in the area of automating marketing and customer service as well so you can spend more of your time providing your product or service to your customers. They offer to show small businesses how they can increase their lead volume by 41 percent and grow their revenues by 31 percent simply through utilizing its powerful organizational tools. They have pricing plans to enable small businesses to get started easily.