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When you're growing your business, it's normal to get pulled in many directions at the same time. Setting up a reliable customer relationship management system eases some of the pull, and ensures important contacts won't be mis-placed and potential deal-making communications won't go un-sent. The Small Business CRM Software that SharpSpring has designed comes complete with email sync and form features along with 3rd party-ready integration. Once your sales funnel is set up, you'll be ready to take advantage of the automation features based on customer behavior. Even though you're not personally sending out email blasts, SharpSpring can automatically take care of the task for you as well as point out possible conversions - just follow up on the leads. Call tracking, analytics and social media add-ons are all part of the SharpSpring CRM package and are customized based on your company type, so sit back and reap the rewards.