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Small businesses find it hard to compete in today's world of big business. They have to use the best resources in order to continually expand and increase their business base. Having a website is essential to small businesses in order to expose themselves to the world. But, more than that, having good CRM software is the key to customer relations. Yesware is an industry leader in the field of CRM software for small businesses. Their software packages are user friendly for your customers and they will find that their online experience is relatively easy. The software they have available also makes it easy for the business owners as well, since they are able to keep in touch from anywhere internet access is available. Yesware programs come as individual modules or package deals and the one you choose for your business can make a difference between remaining stagnant or expanding it.