Salesforce.com
Salesforce.com built the online customer relationship management software marketplace, and it did so with mostly small businesses. That alone is reason enough to call Salesforce a best CRM software for small companies. Additionally, Salesforce.com offers more features than most available CRM tools, many of which mimic Salesforce in one form or another. Salesforce.com has a rich set of integration options, too. This CRM brand first made its name by innovating in the contact management space. Today, Salesforce.com continues to innovate. Those who may have left the site for one reason or another will likely find a long list of new features when next they look upon it. Expect Salesforce.com to be a major player in the small business CRM market for a long time yet. Is it any wonder they call Salesforce.com "The customer success platform to grow your business"?