Tactile
Tactile is customer relationship management, or CRM, software that has been intentionally designed to be simple and easy to use for small businesses. The software has a small set of very powerful but compact modules for managing a business and salespeople. It allows a small business to define a business pipeline and move contacts through those steps to ensure every lead receives proper attention. Part of the program allows the workforce to share email contacts and address books to make responding to customers easier. Tactile has very comprehensive logging and tracking utilities so that management can see exactly where various leads are in the process and the performance of different sales representatives. The software can integrate seamlessly with email servers and third-party online services for things like ordering or invoicing. Reminders can even be sent to representatives or set by employees. Tactile is an amazing CRM suite for small businesses that want to perform better.