Workbooks CRM is a small business CRM software suite that has won the CRM of the Year Award for 2016. The entire system is designed to make your business run more efficiently by bringing together your marketing, sales and customer support teams. It can work for you regardless of how many customers you have or how you acquire new business. Its numerous automation features are there to cut down on repetitive tasks like manual data entry between systems, which helps your team members focus on the most important aspects of their jobs. The system is smart enough to select the most profitable sales opportunities for you thanks to its lead scoring function, ensuring that your team members are putting in more efforts on deals most likely to convert. This CRM is also highly affordable, with a clear pricing structure and rates 50 to 70 percent lower compared to the competition.