Workbooks CRM is designed to improve marketing, sales and customer support. These are the three key aspects that lead to increased growth and profit. The first step in creating a connection to clients or customers comes through the marketing process. This is why the experts created a program capable of assisting with data management and profiling. This allows a company to target the type of customer they would like to do business with. The program also provides tools for tracking the daily activities of employees to ensure tasks are completed on time. The CRM software available from Workbooks is also capable of tracking tasks associated with sales to help businesses see any opportunities for improvement. It is also designed with a comprehensive order processing system that allows for better management of orders. The customer support aspect allows companies to easily identify issues that need to be resolved in order to bring about better customer satisfaction.