As small businesses begin to get their name out to customers, they sometimes need additional tools to organize those customers. A leading small business CRM solution software program offers the tools needed to sort and maintain leads and contacts based on the criteria that works for the company. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process here.
#1 of 10 Best Small Business CRM Software of 2017 - Pipedrive is a small business customer relationship and sales pipeline management software that features an innovative design and a focus on the user experience. It differs from many other CRM applications by building around tasks rather than around customers. This makes it easy for sales agents to see what next steps are needed on each of the clients or deals that they are working on. It also features a colorful and easy-to-read visual sales pipeline which makes it easy to see at a glance where each salesperson, department and company as a whole stands. Together, the various elements make Pipedrive easy and enjoyable to use, while still offering all the functions of a full CRM suite.
#2 of 10 Top Small Business CRM Solutions of 2017 - Simple and affordable CRM software is what made AddressTwo the best small business CRM software on the market. A free trial is offered to be able to put the many features to the test. A business that uses what AddressTwo has to offer will get help with lead generation, follow up, email marketing, direct mail marketing, as well as CRM consulting. The team is well-versed in the world of customer relationship management and it shows throughout the software.
#3 of 10 Leading Small Business CRM Applications of 2017 - Run your business more efficiently and effectively with Zoho, commonly called the best small business CRM software for its integration of multiple necessary business functions. Send out email newsletters, triggered responses, or initial contacts without getting caught by account spam filters. Keep track of every transaction, totaling money in safe and secure hashes for easier P&L and tax filing. Create custom apps to be placed on your website for increased customer engagement. Zoho even provides customers with a help desk to answer their questions, accessible for free with a live Internet connection. Close deals more often with the best small business CRM software on your side in Zoho.
#4 of 10 Leading Small Business CRM Software of 2017 - Help your business grow more rapidly than before with the best small business CRM software in Workbooks CRM. Unlike many other customer relationship management programs, this particular software allow business owners to plan their needs and build CRM programs around them. After setting up your organization's customized plan, you'll never lose track of what employees should be doing with Workbooks CRM's customizable workflows. Workbooks CRM, fortunately for its users, doesn't require extensive IT support, saving money and whittling away frustration. Every bit of information is saved to a cloud that prevents anything from getting lost, another aspect of operation fortifying Workbooks CRM's spot as the best small business CRM software.
#5 of 10 Leading Small Business CRM Solutions of 2017 - Reduce time spent on data entry tasks, manually processing information, and checking multiple email accounts with Yesware, the best small business CRM software. Gmail, Outlook, and Office 365 are just three of the many email account platforms Yesware integrates into a centralized inbox. Emails are automatically tracked to help determine which methods of email marketing are most effective for your organization. Employees will never again waste time on typing them each time they're sent, with the ability to save templates you've typed in the past. Never forget meetings with customers, either, thanks to the best small business CRM software's effective multiple reminder feature.
#6 of 10 Leading Small Business CRM Solutions of 2017 - Tactile does CRM software geared specifically to smaller companies. Smaller companies have fewer customers, but they need to be in more constant contact with those customers. Tactile's software takes this into account, giving small businesses better options for building relationships with consumers and managing their long-term client roster. It's also an easy system to use for employees who may not be familiar with these sorts of technologies. Because this is typical in small businesses, the Tactile software has been reviewed well by many smaller companies. It's software built for businesses that simply do not have the need for an oppressively large system.
#7 of 10 Top Small Business CRM Applications of 2017 - Sugar CRM is the best small business CRM software for maintaining high user experience levels without hosting as many individual customer relationship management tools as more complex, difficult programs do. Track customers' communications and transactions from the first time they engaged with your business to the most recent, along the way facilitating a healthy connection between employees, customers, and your entity as a whole. Sugar CRM's relationship analytics application works in concordance with many common email hosting platforms like Google and Hotmail, preventing the need to engage in time-eating data entry. Cause your original customers to think the best of your business with Sugar CRM on your side.
#8 of 10 Top Small Business CRM Applications of 2017 - Insightly is one of the best small business CRM softwares for today's businesses, able to tailor individual promotional campaigns towards individuals or groups of customers, monitor the Internet for customer-related information, and ultimately boost your relationships with customers. Combine all types of each customer's contact information in their comprehensive personal profiles, including physical address, social media handle, and work-related phone numbers. Collect potential leads' information from wherever they reach out to you, ranging from Facebook to text message, to better communicate with them later. Insightly even allows managers to workflow departments' job duties, boosting efficiency and saving time spent at work
#9 of 10 Best Small Business CRM Applications of 2017 - Get ahead of the competition's customer service efforts with Batchbook, known by many as the best small business CRM software. Use custom fields to save information about clients and customers. Employees will find that they can even save personalized tags about patrons to more easily reference them later. Batchbook makes it easy to integrate information from spreadsheets and files on workplace computers, as well as include multiple third-party email accounts to save time. Business activities show up in a convenient timeline, ranging from comments of coworkers to the most recent communications with employees. Make your customers more satisfied with Batchbook, the best Small business CRM software.
#10 of 10 Leading Small Business CRM Solutions of 2017 - Nimble is the best small business CRM software because it's affordable, easy to implement and maintain, and helps employees focus on important tasks rather than being bogged down with data entry. Generate reports in the form of graphs and charts without crunching pages' worth of numbers yourself, done over various time periods and scopes. Employees are provided smart insights in dealing with particular customers, helping close deals and make customers more satisfied. This customer relationship management programs keeps up with contacts and allows employees to pull them with simple search functions. Boost your company's relationships with customers with Nimble, the best small business CRM software.