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Nimble

Nimble is an ideal tool for small businesses that need customer relationship management for one main reason, and that is that the software is designed for converting communities that already exist into potential customers. By branching out into social media with this fully integrated software, you can create new leads, tap new markets, and expand the visibility of your brand. Nimble not only does this quite well with social media platforms, but it essentially integrates into every form of technology you have for interacting with web-based resources. This allows you to communicate with your customers exactly in the way you want. Nimble streamlines contact syncing between teams of users as well, which makes it easy to push edits and other changes to everyone in the entire group. By consolidating customer data in this fashion, you can optimize conversion rates and maintain a high level of customer satisfaction at the same time.