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ZOHO is known as the best small business CRM - short form for the term customer relationship management, which often proves highly helpful in terms of building strong relationships with your customers in hopes of them providing your business with loads of business over the long run, something that often proves successful for business entities that download, implement, and perform virtually all workplace responsibilities through Zoho's interface, which makes them a whole lot easier because employees don't have to toggle back and forth through a handful of different programs that all have steep learning curves to operate in a timely manner while getting full utility out of them. Fortunately for business owners, employees can pretty much hop right into using Zoho to touch base with important customers. One of the many functions of this tool is being able to enter all of an employee's email accounts into Zoho, and integrate their operations. seamlessly.