Salesforce.com
Salesforce.com is one of the biggest names in customer relationship management software. Going far beyond CRM, it addresses issues with your business having to do with sales, service, marketing, and analytics. This software is powerful and yet flexible and it comes in different forms and feature packages depending on whether you are a small business or a larger company. It can also tailored to offer different solutions based on the industry you are in. Salesforce.com is so all-inclusive in its features that they refer to it as a “customer success platform.” With this cloud-based software, you never have to worry about losing data while you organize all of your contacts, tasks, projects, sales and marketing campaigns. As impressive as Salesforce.com already is, through its app exchange you can access numerous apps that can expand its capabilities into any department or industry to give you total control over your business.