Small businesses and startups have requirements that differ to those of larger businesses. Most CRM software is not build with the needs of small businesses in mind. Nutshell is a CRM that is tailored to suit the needs of small businesses and startups. Nutshell enables a business to automate their sales process. You can customize any sales process to fit specific products by specifying all the actions that need to be executed for a successful sale. Nutshell also facilitates effective communication between your staff and the customers. All interactions with customers are stored in one place. You can view everyone who has communicated with a customer, and you can also tag other employees to help you communicate with a customer. Nutshell has a free 2 week trial whereby no credit card or contract is needed. The pricing is very affordable for small businesses. There are three packages for the CRM: Starter, Pro and Pro+. The starter package is 20$ per month per user, the Pro package is 35$ per month per user and the Pro+ package is 70$ per mother per user. All the packages are billed annually.