Intercom
Simplicity is considered the best strategy when it comes to CRM systems. Intercom is known for delivering a platform that can easily integrate with a bevy of infrastructures. They offer clients a live chat feature with first-time or repeat visitors. This connects consumers directly to sales or customer service. Engagement is propelled to new levels with an on-boarding feature through app messages or blast emails. Brands retain more customers due to this personal touch. The software also has a feedback platform that allows consumers to reach out on mobile devices including smartphones. Social media is the new marketplace for a large share of consumers so Intercom has a feature that syncs with Facebook. InVision is an exclusive feature that employs a system to acquire, engage, learn, and support clients. They have a portfolio filled with brands including Yahoo, Hootsuite, ancestry, and others. Companies can try the product free for 14 days.