Oracle
Oracle is a customer relationship management software company that offers companies a competitive edge. Oracle understands that your customers wants to seamlessly interact with your brand regardless of their chosen platform (social media, in-store, mobile, contact center, website, online purchasing). While most CEOs believe that their company provides a positive customer experience, only a portion of customers actually report being consistently satisfied with the brand. Oracle has a full-service CRM solution, including improvements to your marketing, sales, commerce, service and social business processes. Pre-built business processes allow for consistent customer experiences across multiple channels. Oracle also lets you integrate your CRM with enterprise applications, which will provide extra connections throughout the customer journey. Ultimately, this makes operations more efficient. Additionally, Oracle pays attention to current best practices in the industry to help clients compete. Visit their website to contact customer service, chat live with a representative or signup for their newsletter.