Kana
KANA is perhaps one of the most heavily integrated software solutions when it comes to the world of client relationship management (CRM). They have taken the time and effort to develop an extensive portfolio of various software and CRM services that allow their clients to have more engaging and successful relationships with their clients. KANA's Customer Engagement Optimization feature gives businesses the opportunity to organize and analyze data in a more convenient and efficient manner. They do this by extracting specific data from various communication forms, and saving you time and energy by organizing this data for you. KANA has been serving over 900 customers across the globe for years now, and has built a reputation for their brand based off of their continual diligence, productivity, and overall success in the field of CRM.