One of the features of a top customer relationship management firm is that it will aid in organizing contacts so that the business can focus on interacting with the customers. The management firm also aids in ranking customers based on different qualities set forth by the business. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process here.
#1 of 10 Best CRM Systems of 2017 - Garner more sales for your business by managing customer relationships more effectively than ever before with Netsuite, the best CRM system for businesses in today's competitive marketplace. Customers' likelihood of purchasing various products are forecasted, helping your employees focus on particular goals at given points in time. Manage disputes that customers have with products and services, informing each employee that handles cases of that specific instance's progress, saving valuable time in communicating with paying clients. Netsuite's customer portal provides them with the ability to peer into pertinent information themselves, cutting down on the number of customer service calls without sacrificing satisfaction.
#2 of 10 Top CRM Systems of 2017 - When companies are looking for a solid CRM system that has been around for a long time—and is very easy to use—they choose Kana. After all, its incredible features have been helping customer service departments to stay in touch with clients for the long haul. Boasting many useful functions that are designed to increase efficiency and help offices to keep their workloads down, Kana is truly an original. There is a reason why it has been around for as long as it has, and that reason has to do with its many benefits.
#3 of 10 Top Customer Relationship Managements of 2017 - Close.io is the best CRM system, ultimately forging and building customer relationships with your organization, and what paying patrons have to think of employees. Pull together email accounts from various platforms into an integrated inbox with Close.Io, allowing employees to look through important communications in a centralized, organized location. Every application on this leading customer relationship management system categorizes necessary functions to ensure customers and jobs in need of immediate focus are tended to first. Forget calling employees with desktop rolodexes to find their contact information, as Close.io helps customer service representatives make calls with just one click, one more facet establishing Close.io as the best CRM system.
#4 of 10 Top Customer Relationship Managements of 2017 - Permanently distance your business and its employees from failing to maintain strong relationships with customers with help from Agile CRM, the best CRM system. One of Agile CRM's major features is its sales funnel that allows employees to look at how many customers they've contacted, and how close each one is actually purchasing products or services. Employees save time by not having to browse through multiple programs or email inboxes, as marketing and customer service are welded together, as well as multiple email accounts on different servers. Agile CRM can even garner information from customers' social media accounts to reason your organization's customer service functions on their happiness, courtesy of the best CRm system.
#5 of 10 Best CRM Systems of 2017 - The Oracle Customer Experience Cloud suite is one of the major players in the enterprise customer relationship management market. One of the reasons for its popularity is that it is a modular suite backed by Oracle’s expertise in delivering business cloud solutions. There are modules for marketing, sales and social media, as well as several other areas, that all seamlessly work together to give businesses the customer information needed across all the various channels. The suite offers powerful analytics, excellent customization and options for integration with many different industry-specific suites, making it an excellent all-around CRM experience for many kinds of businesses.
#6 of 10 Best CRM Systems of 2017 - Nimble is a top-rated Customer Relationship Management (CRM) provider. The professionals at Nimble help you grow your customer base through a variety of methods. Nimble uses traditional marketing, and they also make use of social media platforms. The result is a better relationship between you and your customer base. The folks at Nimble have developed software that you can use on a computer or mobile phone. You can use it to keep in contact with customers, business acquaintances, and your metric data. Nimble is your business partner, and their goal is to help your business reach new heights.
#7 of 10 Top CRM Systems of 2017 - Intercom is one of the best CRM systems, helping businesses and their employees respond to, engage with, and educate customers. Talk with customers in real time through web-based instant messaging chatrooms, phones, and social media, with all communications received through Intercom's interface. Graphs and charts are automatically generated according to schedule from communicatory information, informing decision makers of employees' productivity. Intercom also prompts employees to offer various product and service add-ons at ideal times, helping maximize revenue and also customer satisfaction, to boot. This CRM system even makes it easy to compile publicly-acessible lists of support articles to help answer questions.
#8 of 10 Best CRM Systems of 2017 - Bring together the world's most popular email account hosting platform, Gmail, with an effective customer relationship management program, Streak, combining to yield the best CRM system for all types of commercial activities in the nation. Track the times and dates when customers open their emails to better market drip campaigns to them in the future. Make fundraising easier by customizing emails and exporting them to patrons that are actually interested. You can even keep track of large, valuable assets like land, homes, or buildings with Streak, for the wide-ranging entrepreneur. Conquer the sales pipeline Streak's autonomous information compilation ability, exactly why it's known as the best CRM system.
#9 of 10 Best Customer Relationship Managements of 2017 - Selligy is a versatile CRM system that allows its users to reap its benefits from employer-owned computers and personal mobile devices alike. This duality can help boost employee performance and their attitudes toward their employers. Selligy is based of the ever-popular Salesforce customer relationship management program, albeit considerably cheaper and arguably easier to use. Opportunities are tracked for the latest developments, prompts employees should adhere to in outreaches for follow ups, and compiled on a searchable list within Selligy's friendly interface. All workplace activities committed by employees, whether physical present at work or not, are shared with coworkers, managers, and owners, with users having the option to sort activity on a monthly, quarterly, or annual basis.
#10 of 10 Top CRM Systems of 2017 - Make your customers feel more positively about your employees and business by meshing together customer service functions, sales, and marketing into the same interface with Workbooks CRM, the best CRM system online. Manage data saved about customers so Workbooks CRM's formulas can automatically calculate your average patron's profile for beefing up ads and marketing later on. Sales activities are constantly tracked and updated in coworkers' customer relationship management systems, largely mitigating employees from doing the same thing twice like calling a customer repeatedly or sending out unnecessary grounds of bulk mail. Metrics about customer service are also regularly generated, providing you a passing grade.