Companies that want to carefully manage their data would do well to select the customer relationship management (CRM) systems created by Kana. As one of the ten best CRM systems, Kana is recognized for its high level of functionality. The system is ideal for large businesses that have thousands or perhaps millions of transactions on a daily basis. It is equally ideal for smaller businesses that might get tens or hundreds of transactions in a 24 hour period. People like Kana because of how easy it is to learn how to use. While it is robust, it is also intuitive. The efficiency of the system is part of what makes it powerful. Kana also provides 24/7 customer support, which enhances its value to businesses that do not have their own IT or statistical analysis staff. Kana is one of the keys to growing sales and profits from existing customers.