Are you looking for better ways to communicate with customers? Do you worry that some customers slip through the cracks? Can your salespeople be more effective in their approach? For most companies, the answer to all of these questions is yes. That is why so many companies from all industries rely on customer relationship management to give their sales team a boost. When you consider the top CRM tools, you should look carefully at the services provided by each CRM company. Check to see how integrated the software can be and if there are automated processes included in the package. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process here.