The top CRM tools often change from year to year as the needs of businesses change as well. Businesses will find that some of the best tools include charts, graphs, tables and files that aid in maintaining contact information for customers. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process here.
#1 of 10 Top CRM Tools of 2017 - Customer relationship management (CRM) software allows a company to make the most of the customers that it has already won over. When a company can use the data that it already has on its customers, it could enjoy more sales and a higher profitability level because it does not have to recruit customers all over again. With the CRM tools provided by SelectHub, companies can connect with their customers and offer product suggestions, re-order reminders and relevant products that could help them to enjoy their past purchases. SelectHub is ranked as one of the top ten CRM tool providers worldwide.
#2 of 10 Best CRM Tools of 2017 - Base CRM is one of the best CRM tools because of its innovative, proprietary "sales stack," in which every necessary function that your particular business needs is detailed in a workflow designed to draw in more customers. This program autonomously ranks potential leads on their likelihood to follow through and dollar value of expected transaction. Base CRM's mobile app helps owners and managers work on the go, while eating, or otherwise out of the office, increasing productivity in a day's time by not requiring them to work at traditional workstations. Regardless of what field you operate in, trust Base CRM, one of the best CRM tools.
#3 of 10 Best CRM Tools of 2017 - Track customer information such as phone number, email address, physical address, and any other piece of data you find pertinent to managing your relationships with them with Highrise CRM. This program is considered one of the best customer relationship management tools on today's market, even mentioned by the likes of Entrepreneur. Highrise CRM is easy for employees and managers to begin using, as instruction manuals aren't ever required. Track potential leads and follow up with them at the most optimal times, calculated by Highrise CRM. Employees are also aware of past communications by simply glancing at Highrise CRM's visualized sales pipeline.
#4 of 10 Leading CRM Tools of 2017 - Get help from amoCRM in making the majority of your business functions automated, or at least those associated with customer service and sales. Employees are consistently reminded about upcoming jobs they need to perform, as well as things their coworkers and managers want them to know. amoCRM allows users to log into their email accounts, then compile them all in the same area, rather than using 2, 3, 4, or more accounts just to accomplish one function. Reports with colored charts and graphs are put out on a regular basis to help everyone at your business get along better and accomplish goals more effectively.
#5 of 10 Top CRM Tools of 2017 - Boost your business' customer experience levels through the roof with Sugar CRM, one of the best CRM tools for making your valued patrons happier. Transactions and communications between employees and customers are documented, to which their details are closely analyzed by Sugar CRM's mathematical formulas that accurately determine how pleased customers are, their brand loyalty, and how they prefer to be marketed to or communicated with. Each time an employee connects with one of your business' customers, their past record with your company appears within Sugar CRM, helping your workforce understand where they're coming from and if they corroborations are true.
#6 of 10 Leading CRM Tools of 2017 - Buzzstream is undoubtedly one of the best CRM tools for businesses to maintain relations with their trusted customers. This customer relationship management program picks up on information transmitted in texts, social media posts, emails, and other communications with customers, autonomously setting reminders to follow leads and close deals more frequently than relying on spotty human memory. Get together with fellow employees and collaborate on projects through Buzsstream's interface, updating within seconds of posting. Keep notes about particular customers for you and other representatives to best communicate with them later. Trust Buzzsteam to build links, propagate good news, and ultimately keep relations high with valued customers.
#7 of 10 Best CRM Tools of 2017 - Infusionsoft features a number of the best CRM tools available to businesses, largely for organizations' abilities to follow up on leads like a boss, what Infusionsoft strives to provides to its many clients. View webinars that this program hosts for free on its website, helping new and established users get more from their customer bases. Integrate email accounts to save time visiting multiple sites for the same type of communications, doable on the singular employee level or across your entire business. Infusionsoft even creates marketing timelines and sales pipelines for every employee to fully grasp what's going on, and how to improve on current functions.
#8 of 10 Leading CRM Tools of 2017 - Grow your business more rapidly and efficiently by better understanding your customers with Sage, one of the best CRM tools available today. Sage autonomously collects information from customers' social media pages, emails received, performance of various marketing efforts, and countless other places to accurately evaluate your organization's customer service endeavors. This leading customer service management system facilitates project collaboration, updating nearly instantaneously each time employees update important work documents. Bring together email inboxes from multiple platforms to save time spent checking them, now available to your business through Sage's friendly interface. Advanced performance metrics generate daily, monthly, and annual reports to inform employees of which tactics work the best, ultimately helping your business gain higher revenues. Calls to customers are made more easily than ever before, providing employees the ability to call them without looking up contact information through Sage's one-click feature, another CRM function solidifying Sage as one of the best CRM tools around.
#9 of 10 Best CRM Tools of 2017 - Based on a cloud storage system, Agile CRM allows a business' authorized users to access its interface from anywhere in the world, given employees have access to an active Internet connection. Agile CRM is one of the best CRM tools available because it's so heavy on analytics, although it doesn't require employees to crunch numbers themselves, instead performing all necessary mathematics itself. Email success rate is calculated by how often they're opened. Sales funnels are visualized and change shape based on how well representatives do. Tasks are also tracked, keeping employees doing what they're supposed to be doing at work.
#10 of 10 Best CRM Tools of 2017 - Irrespective of what field of commerce your business competes in, Nimble helps businesses like yours get ahead of others by forging genuine quality relationships with customers and clients over long periods to ultimately increase your entity's success. Gain insights to social media performance about your business and the industry as a whole. Send out emails to selected groups of consumers. Manage sales pipelines to follow up on more leads, with Nimble helping clients pour customers by the truckload into its upper deck by generating interest. Spend less money on expensive labor and automate more functions with one of the best CRM tools on the market in Nimble.