10 Best CRM Software

A feature of the best customer relationship management software is that it allows the business to organize contacts in a manner that is easy to understand. There are ways to sort through the sales and management teams to determine how they interact with customers and how much they have sold for the company. Another key feature is sorting contacts by those who would be the best to follow up with in the future for further sales. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process here.


#1 of 10 Top CRM ApplicationsPipedrive

New York, New York

#2 of 10 Top CRM SoftwarePunchh

Sunnyvale, California

#3 of 10 Best CRM ProgramsInfoFlo

Toronto, Canada

#4 of 10 Top CRM ApplicationsZoho

Pleasenton, California

#5 of 10 Top CRM ApplicationsSalesforce.com

San Francisco, California

#6 of 10 Best CRM ApplicationsInfor Epiphany

NYC, New York

#7 of 10 Best CRM ProgramsIntercom

San Francisco, California

#8 of 10 Best CRM ApplicationsHighrise CRM

Chicago, Illinois

#9 of 10 Best CRM SoftwareTeamSupport

Dallas, Texas

#10 of 10 Best CRM SoftwareSugar CRM

Cupertino, California

Special Recognitions

#11 Best Customer Relationship Management ApplicationAddressTwo

Indianapolis, Indiana

#12 Best CRM SoftwareCapsule

Manchester, UK

#13 Top Customer Relationship Management SoftwareFreshdesk

San Francisco, California

#14 Top CRM SoftwareamoCRM

San Francisco, California

#15 Top Customer Relationship Management SoftwareAgile CRM

Sunnyvale, California

#16 Top CRM ProgramClear C2

Coppell, Texas

#17 Best Customer Relationship Management SoftwareInsightly

San Francisco, California

#18 Best CRM ProgramNimble

San Francisco, California

#19 Best Customer Relationship Management SoftwareZurmo

Chicago, Illinois

#20 Top CRM ApplicationSolve CRM

Kelowna, Canada

#21 Top Customer Relationship Management ApplicationNutshell CRM

Ann Arbor, Michigan

#22 Best CRM ApplicationmHelpDesk

Fairfax, Virginia

#23 Best Customer Relationship Management ApplicationClinchpad

New Delhi, India

#24 Top CRM ApplicationNetWise

Bradenton, Florida

Previous 10 Top Customer Relationship Management Software

10 Best CRM's previous award winners have been stored for your convenience. The Top CRM Applications of 2018 include businesses from across America. Each has displayed an ability to meet client requests and progress the industry by using innovative strategies and techniques. Please visit our previous crm programs awards below: