When businesses need to stay organized and maintain their contacts, they often turn to the leading CRM applications available. Features of the best applications include on-demand management and methods of organizing future leads. The goal is to tie contacts together with the business to increase sales. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process here.
#1 of 10 Best CRM Applications of 2017 - Get ahead of the proverbial pack with Base CRM, one of the best CRM applications for integrating functions like customer service and sales into one interface, helping employees stick to their responsibilities. Place certain leads before others, even delegating them to workers that are most likely to convert customers into sales. When fellow employees engage in activity through Base CRM, its timeline is updated within seconds of actions taking place, helping everyone stay on the same page. Base CRM even offers a mobile device for communicating with customers no matter where your staff is physically located, making it one of the best CRM applications, especially for mobile.
#2 of 10 Best CRM Applications of 2017 - Capsule is often known as one of the best CRM applications for its many tools, functions, and technologies unavailable to most businesses. This customer relationship management program autonomously searches for clients' information through spreadsheets, email inboxes, and other places where it might be hiding, without manual data entry takes. Capsule is ideal for small businesses and startups because it's not difficult to initialize it in less then ten minutes, at most, helping save customer information when it's most important to your growing organization. Managing the creation of reports about financial and communication data has never been easier thanks to Capsule, just another reason it's known as one of the best CRM applications.
#3 of 10 Best CRM Applications of 2017 - Batchbook is a small business customer relationship management application that is designed to get businesses up and running quickly. It has a very short setup process, as it can easily pull customer data from a variety of other applications, such as GMail, QuickBooks or MailChimp, as well as import text or vCard files. The easy user experience continues after the initial setup, thanks to the clean, easy-to-read screens and a dashboard that shows all of the components of the sales process at a glance. Batchbook incorporates all the standard CRM features such as email automation and to-do list management, as well as some novel ideas like tags that can be used for customers, tasks, events and other elements to make organizing the sales process easy. The simple layouts make it very easy to transition between the desktop and mobile versions of the app, providing sales agents with full CRM functionality both in and out of the office.
#4 of 10 Top CRM Applications of 2017 - Just like its proverbial form, Nutshell CRM is known as one the best CRM applications because it packs virtually every useful customer relationship management tool into a tightly confined space - a nutshell. Find contact information scattered across your company's email accounts, text messages sent to employees by customers, on hidden places in company computers, and other unbeknownst places to better communicate with customers. Employees are reminded of upcoming follow ups to be made, whittling down the chance to miss out on sales in large, chunky increments. Keep in contact with customers more successfully with one of the best CRM applications in Nutshell CRM.
#5 of 10 Top CRM Applications of 2017 - Trust Solve CRM, one of the market's best CRM applications, to manage what's important to your business - it ought to be customer relationship management, of which this program makes easy. Send out emails to customers more easily than with other CRM, marketing, sales, or customer service programs, as Solve CRM comes loaded with hundreds of template to choose from, in addition to the ability to form your own templates, use them, and have them automatically customized for each recipient. Upon sending emails and engaging in other communications, this leading CRM application updates other employees of your actions thanks to its helpful activity management.
#6 of 10 Leading CRM Applications of 2017 - Insightly is one of the best CRM applications for forming, strengthening, and keeping customer relationships between your employees and customers. Contact information is taken from customers themselves, as well as emails, social media pages and posts, professional pages, and documents found online to better understand them, with Unsightly automatically using its 360-degree view to evaluate people. Route leads from emails, websites, forums, and partners direct;y to Insightly, rather than painstakingly engaging in data entry for each and every customer's comprehensive sets of data. Best of all, Insightly brings together all functions and compiles them into workflows for employees to follow for optimal efficiency.
#7 of 10 Leading CRM Applications of 2017 - Vtiger is a set of customer relationship management solutions that includes a sales application, a support application and an all-in-one application combining the functionality of both of the former as well as a marketing component. All three of the applications a very full-featured while still presenting the information in a simple and easy-to-follow format, such as the visual sales pipeline tool. All of the tools feature very robust automation features, making it easy to send out sales, support and marketing emails and engage with customers via social media. Vtiger also includes powerful analytics and reporting tools, tracking every phone call and email to produce complex analytics that can help businesses identify opportunities or track down weaknesses in their sales pipeline.
#8 of 10 Leading CRM Applications of 2017 - Agile CRM has a reputation as one of the best CRM applications available to businesses, providing customer service, marketing, and sales functions together in a centralized, organized customer relationship management program. Never lose track of customer information with Agile CRM's cloud storage solutions, also helping track appointments employees make with customers and interested consumers, tasks they're slated to perform, and awards earned. Automate emails, social media posts, and mobile marketing campaigns, as well as tracking all of them to gauge engagement. Provide customer service to people with software troubleshooting, product questions, and inquiries into your company's operations with Agile CRM, one of the best CRM applications for a reason.
#9 of 10 Leading CRM Applications of 2017 - Clinchpad is a customer relationship management application that has earned a reputation for being one of the best in the market for companies that routinely handle a considerable amount of data. When dealing with data in this situation, it can be difficult to not only keep track of it, but to also analyze and organize it at a moment's notice. With Clinchpad though, this effectively ceases to be an issue, as the software platform takes care of most of the heavy lifting by itself, allowing managers to focus on more important tasks elsewhere.
#10 of 10 Top CRM Applications of 2017 - Initiate and strengthen relationships between your customers, clients, and associates with your business and its employees with help from one of the best CRM applications in Zurmo. Keep up with appointments and obligations through Zurmo's activity management feature, reminding individual employees and their departments about obligations they need to take care of that day and in upcoming weeks. Track current deals and potential leads, both automatically listed in order of importance, with Zurmo's sales automation system that prompts employees to make specific moves towards customers. Zurmo even assimilates workflows for groups of employees to follow in the name of efficiency, truly coining it one of the best CRM applications.