10 Best CRM Systems January 2016

When establishing a customer relationship infrastructure, it helps to know the best options from which to choose. Here the top ten California Customer Relationship Management (CRM) systems are detailed, as well as a few honorable mentions. This not only provides recognition for the 2016 award-winning Best CRM Systems, but also helps to inform consumers of the best models for establishing a firm network for managing their customer relations. With varied strengths to all recognized platforms, this list provides a convenient starting point where managers can see detailed highlights of each platform's strengths, as well as links for conducting additional research. Ranking order is based on a wide range of qualitative and quantitative statistics, including the payment of variable monthly listing fees to be in our directory. Learn more about our ranking process here.


#1 of 10 Top CRM SystemsInsightly

San Francisco, California

#2 of 10 Top Customer Relationship ManagementsSalesforce.com

San Francisco, California

#3 of 10 Top Customer Relationship ManagementsamoCRM

San Francisco, California

#4 of 10 Best Customer Relationship ManagementsBase CRM

Mountain View, California

#5 of 10 Best Customer Relationship ManagementsNetsuite

San Mateo, California

#6 of 10 Top CRM SystemsKana

Santa Clara, California

#7 of 10 Best Customer Relationship ManagementsClose.io

Palo Alto, California

#8 of 10 Top CRM SystemsAgile CRM

Sunnyvale, California

#9 of 10 Top CRM SystemsOracle

Redwood Shores, California

#10 of 10 Best Customer Relationship ManagementsNimble

San Francisco, California

Special Recognitions

#11 Best Customer Relationship ManagementIntercom

San Francisco, California

#12 Top Customer Relationship ManagementStreak

San Francisco, California

#13 Top CRM SystemsSelligy

San Carlos, California