Managing customer relationships is more vital than ever for maintaining and growing a business in a competitive market. The key to great customer relations is tracking all of your interactions so that you can be sure your employees are following up appropriately. The leading CRM tools listed below will be your strongest assets in keeping an eye on all of your customer interactions and making sure that nothing slips through the cracks. These CRM tools are all easy to use and provide instant access to important information about your customer relationships. They are an easy way to streamline your operations. The companies below have been reviewed based on a wide range of qualitative and quantitative statistics. In some cases, variable listing fees effect position on this list; however only highly-regarded firms are accepted through our review analysis. Learn more about our ranking process here.