A cloud-based customer relationship management (CRM) software package allows clients to track leads more efficiently and handle an array of customer service tasks from one location. A top cloud CRM application, moreover, would be a beloved addition to any sales' arsenal because of its ability to streamline the most efficient leads in real-time. Any one of those cloud CRM software packages makes business much easier than it was just a decade ago. Marketers no longer have to rely on tedious spreadsheets and guesswork to determine the best leads and the most pressing customer relations tasks. Ranking order is based on a wide range of qualitative and quantitative statistics, including the payment of variable monthly listing fees to be in our directory. Learn more about our ranking process here.
#1 of 10 Best Cloud CRM Software of 2016 - Sage CRM helps businesses accelerate their success through a variety of cloud- and web-based solutions. The company's award-winning CRM product was designed with small- and medium-sized businesses in mind. When used in conjunction with Sage ERP, this software solution can help businesses easily serve their clients without adding staff members, resulting in larger profits. Serving more than 14,000 customers around the world, Sage offers software that helps businesses seeking new ways to interact with their customers, leverage social media and take advantage of mobile applications. Clients come from manufacturing, construction and engineering, IT, government and non-profit and other industries.
#2 of 10 Best Cloud CRM Applications of 2016 - The amoCRM company helps companies increase conversions and prevent more lost customers. They track leads to help grow sales and also provide solutions for sales management. Their system ensures that you won’t lose any customer information or the opportunity to turn a potential customer into an actual customer. Not only will you be able to collect and followup on leads, but you’ll also be able to create new leads from your website. The service costs $15 per month and is billed annually. You can give it a try for free without any obligation or even providing your credit card information.
#3 of 10 Leading Cloud CRM Solutions of 2016 - Oracle has gained a solid reputation as one of the best providers of IT services for dozens of niches. This American company offers enterprise-style solutions that are linked to secure cloud hosting. CRM software by Oracle is perfect for retailers and merchants who collect payments from customers on a regular basis. The Web hosts and servers that are used by Oracle ensure maximum cyber security even against the most malicious attacks by hackers. Online stores that are powered by powerful e-commerce platforms could be synced with Oracle databases and other resources that streamline sales, marketing and other operations on the Web.
#4 of 10 Best Cloud CRM Applications of 2016 - Indisputably the world's most popular cloud CRM software, salesforce.com has pioneered a serious path that has revolutionized the way in which many companies do business. With options such as customized dashboards and analytics, employees can use salesforce.com in the best way that they see fit. Meanwhile, companies will feel confident in keeping their customers' information together in one designated place as well as being able to monitor employees' productivity through the system. It's a winning proposition for everyone, which is why salesforce.com has skyrocketed in popularity over the past few years.
#5 of 10 Best Cloud CRM Software of 2016 - Base CRM is a cloud based customer relations management software. To speak to the sales department you should call 1-855-336-9899. Free demos of Base CRM's program are available to prospective customers and provide an excellent opportunity to sample the program without having to purchase it. Base CRM is used by major companies such as bookstore chain Barnes and Noble, technology company Cisco, Knight Frank, Stryker and Sartorious. Base CRM's software helps simplify the sales and customer interaction process. Sales pipeline management, mobile sales management and lead tracking are some of the tools offered by Base CRM. Lead prioritization, and email intelligence helps to close deals and boost sales.
#6 of 10 Best Cloud CRM Solutions of 2016 - Directly contacting the qualified talent you'd like to hire for your open position is now possible with Cloud CRM Software Talent CRM from Monster. Through direct messaging, you can send targeted communications to top talent whom you believe would make outstanding additions to your team. Suddenly, your recruiting strategies become more efficient and less costly. A single search allows you to find qualified candidates without the use of cumbersome Boolean strings. Then, message these individuals with your chosen campaign. Analytic reports allow you to adjust these campaigns based your target audience's behavior until you on-board your top pick.
#7 of 10 Best Cloud CRM Software of 2016 - Bullhorn is a CRM (Customer Relationship Management) platform that facilitates business operations. This software is engineered to give managers easy access to analytical data on anything that is related to sales and marketing. Pipeline management is included in this innovative technology that is loaded with analytical tools and resources. Custom graphs are generated of emails, phone calls and other usage of communication between one business and another. Bullhorn is hosted on cloud networks, so such a platform is secure and reliable. Encryption ensures that only authorized managers and other workers of a given company can access this powerful CRM portal.
#8 of 10 Leading Cloud CRM Software of 2016 - Nutshell CRM is a versatile software that is engineered to help businesses with CRM (Customer Relationship Management) tasks. This platform is compatible with dozens of external applications such as Mailchimp, Wufoo, Zendesk, Zapier and Twitter. Nutshell CRM comes with simple dashboards that allow users to integrate powerful apps and other resources. Open source technology can also be used to enhance this CRM platform. For example, PHP scripts may be applied to Web pages that are synced with Nutshell CRM. Such syntax supports dynamic features like interactive menus and forms that require users to enter data in numerical and letter formats.
#9 of 10 Top Cloud CRM Applications of 2016 - Agiloft is an IT company that was established in 1991 during the early days of the Internet revolution. Since then, this firm has acquired tremendous expertise in publishing enterprise software for clients all over the world. Agiloft offers several powerful suites that are optimized for B2B and B2C application. The CRM (Customer Relationship Management) platforms by this firm are hosted on secure cloud networks that provide remote access. For example, a manager could access CRM dashboards via mobile phones and tablets that are compatible with Wi-Fi connections. Similarly, lower-level employees of a company can be allowed to log into secure CRM gateways by Agiloft.
#10 of 10 Top Cloud CRM Software of 2016 - InfoFlo is a CRM (Customer Relationship Management) software that is loaded with user-friendly tools for businesses. This platform allows employees to easily manage contact details of vendors, clients, suppliers and other affiliates. An archiving system also allows users to scan for old emails and other documents that are related to a specific person or entity. Calendars are available to help users organize meetings and other important dates within a given company. The cross-platform compatibility of InfoFlo is perfect for businesses that use popular email accounts such as Outlook and Gmail. Emails from such providers can be easily imported into this CRM software.
CRM is becoming more and more of a core tool for small businesses. Infusionsoft is a cloud based Customer Relationship Management software that is becoming popular with businesses all around the world. The system provides the key CRM tools including client tracking, lead management and sales cycle management. In addition, the company is unique among mid-size vendors that provides training, one on one support and consulting services to migrate and fully utilize the system. For more information, visit infusionsoft.com or call and a friendly consultant will help answer all questions you may have.
Specialized customer support software, such as TeamSupport can help companies meet the challenges of consumer and B2B sales relationships. As a cloud-based CRM solution, TeamSupport provides companies needed tools so that they can provide customer-focused support. The software collects data about leads and contacts, helping sales, marketing, and customer service workers to understand their customers and identify possible issues early, improving the ability of a firm to satisfy clients and meet service level goals. TeamSupport has a comprehensive ticket management feature that makes sure every question receives prompt attention. Other features include support for products and inventory, collaboration, and reporting
Freshdesk is a Customer Relationship Management solution that has a simple yet powerful ticketing system. Each ticket contains a wealth of information about former, current and potential customers. Managers can use the tickets to interact with fellow employees, customers and other business partners. Freshdesk also saves managers a lot of time on communication that can get quite redundant. For example, email templates can be set up to quickly write replies to many individuals at once. Of course, there are also ways to personalize the emails to conceal any affiliation with templates that might not seem genuine in the eyes of valued customers.
Companies turn to mHelpDesk for field service software that helps them stay organized and win more business. Since 2007, mHelpDesk has set the standard for field service, providing built-in CRM features that support important functions such as professional quotes, lead management, collections, business intelligence, marketing, and billing. Mobile access gives users and customers access to scheduling and routing information from any device. Additionally, team members can send jobs to field workers via SMS, to quickly mobilize the resources needed to complete a job. An equipment tracking module helps companies make sure their equipment arrives at the right place, in time for workers to do a job.
Five9 offers Customer Relationship Management tools that can significantly improve the daily operations of a business. Customer service could be enhanced with this CRM software that is designed for multiple channels. For example, email filters can be activated to deliver relevant messages that contain legitimate questions and concerns made by valued customers. A live chat function in Five9 also gives customer service agents great opportunities to assist clients in real time and hopefully lead to increased sales. This CRM solution makes it easy to reach some customers via phone calls or text messages if other forms of communication are not deemed effective.
Marketo is an IT solution that provides powerful marketing tools for retailers and merchants all over the world. This particular platform is best described as a Customer Relationship Management tool. Marketo can be used to send personalized advertisements to loyal customers who have made previous purchases at a given online store or physical shop. This CRM software also has great tools for improving conversion rates in online sales. For example, it's possible to set up dynamic advertisements that pop up on a landing page of a given site. The ads are generated based on various parameters such as geographic location and browsing history of a visitor.
Act! is a versatile Customer Relationship Management that works seamlessly with other applications and IT solutions. For example, this CRM software can be synced with Microsoft Office and Outlook. Similarly, Act! works very well with Google apps that are free to install and use. It's even possible to set up this CRM software on iCloud storage in order to safely access sensitive information on customers and business partners. The advanced dashboards in Act! are relatively simple to master without much knowledge in IT standards. The central portals in this platform compile tools and apps from many other reputable third parties.